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Hire with us
How to hire
We try to make hiring your kit from us as straightforward as possible. Here’s how it works, from first enquiry to getting the kit back on the shelf.
01
Make an enquiry
Add what you need to your Kit List and send it as an enquiry, or browse our rate card and email us your requirements.
If you’re not sure what you need, we’re happy to point you in the right direction. If you can’t see what you’re looking for, we also have access to equipment beyond our core catalogue, so if you have any specific asks just let us know.
Short notice? Phone us on 0131 560 6480. We’ll do our best to help.
02
First hire? Open an account
For first-time hires, you’ll need to complete an account application form, providing two trade references as well as proof of ID. You may be charged a deposit.
Credit accounts are available with 30-day terms for qualifying customers.
Insurance
You’re required to show proof of insurance with every hire. This must be hired-in equipment cover for the new replacement value of all the equipment you’re hiring.
We recommend Performance Film and Media insurance.
03
Collection or delivery
Collection
Pick up from us in central Edinburgh.
Zero-emission
Delivery
Across Scotland and the north-east of England. Get in contact for a quote.
We do our best to keep delivery affordable and always use zero-emission transport.
04
During your hire
We’re on hand to help with any technical questions.
Emergency, loss or damage?
Phone us immediately or email the details so we can resolve it.
05
Returning kit
You can return kit directly to us, or arrange a collection. We expect kit to come back clean and tidy, and if any issues came up, let us know.
Common questions
Something else? Call 0131 560 6480 or email [email protected]
What insurance do I need?
Hired-in equipment cover for the new replacement value of everything you’re hiring, shown with every hire. If you don’t already have a policy, we would recommend getting in touch with Performance.
When can I collect?
We are open for enquiries 8am-5pm, Monday to Friday. However, out-of-hours collection and delivery can be arranged.
What if I can’t see what I need?
We have access to kit from beyond our main catalogue, so if you have a specific request, just ask!
I’m not sure what I need. Can you help?
We’re always happy to help advise. Tell us more about your shoot and we can point you in the right direction, either by email or phone.
How is a hire day counted?
We count a hire day as a 24-hour period.
Do you offer weekend or weekly rates?
Yes! A hire picked up Friday and returned Monday will be counting as a one day hire, and a week is charged at 3 days.
When and how do I pay?
We accept either bank transfer or card payment. All first-time hires need paid in full in advance. We offer 30 day terms on our credit accounts.
What happens if kit is damaged or goes missing?
Phone us immediately on 0131 560 6480 and email us as much detail as possible to [email protected]
Ready when you are
Build your Kit List, or just tell us about the job.